FAQs

Product

Why put your name on your shirt?

Because running is hard—and you’ve earned the support. Seeing your name turns strangers into cheerleaders and tough miles into unforgettable moments.

Where do I wear the bib kit and other products?

Most runners wear their Name Bib Kit:

  • On the front of their shirt either on top of below the official race bib number
  • This is not meant to replace the official race bib
  • Some runners also place it on hydration packs, shorts or the back

Anywhere spectators can see your name = more cheers ✨

How many letters can the bib kit fit?

Most kits comfortably fit up to 11 characters 

Longer names? Abbreviations and nicknames work great—and often get louder cheers 😉

Tip: First names or bold nicknames tend to be the most readable on course.

What does the bib kit include?

Each Pen & Paces Name Bib Kit includes:

  • 2 sets of tear-resistant  and waterproof alphabet stickers
  • A lightweight, waterproof bib
  • 4 safety pins
  • Easy instructions for quick setup
Can I reuse the bib kit?

Yes the name bib is reusable. You can also use the back for a completely different name.

Orders

How long does it take to ship?

Orders typically ship within 3 business days.
During peak marathon seasons, we recommend ordering early to guarantee race-day arrival.

Can I customize colors or designs?

Yes! Please check out our custom listing.

Do you offer team or group orders?

We do! For run clubs, charity teams, corporate teams, or race organizations, visit our Wholesale & Team Orders page or contact us directly.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

You can view our full policy and instructions here.

Still need some help?

Contact us